SLAC Travel Card

Travel Cards (TCards) are the required method of payment for booking official business travel on behalf of SLAC.

The SLAC Travel Card (TCard) is a JPMorgan Chase (JPMC) MasterCard used for travel-related business transactions. Travel expenses charged to the SLAC TCard are paid directly by SLAC to JPMC. 

The TCard can be used wherever MasterCard is accepted and reduces the need for reimbursements with respect to allowable expenses. For more detailed information, including permissible expenses, usage guidance, and restrictions, refer to Travel Card Policy and Procedures.
 

Apply for a SLAC Travel CardApply for a SLAC Department Travel Card 

Proper Travel Card Use

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The following list includes the allowable and proper use for the SLAC TCard:

  • Air, rail, bus, taxi, rideshare services, and shuttle transportation
  • Car reservations/rentals and automobile-related expenses, such as rental car fuel, tolls, and parking
  • Hotel reservations, guarantees, and accommodations 

TYPES OF CARDS AVAILABLE

  • Issued to, and used only by, an active SLAC employee or an employee with job classification CWR SU (Contingent Worker – Stanford University; must be connected to the VPN to access this site) on official SLAC business travel with pre-authorization in Concur. 

  • Issued to an individual who is an active SLAC employee (e.g., Travel Administrator), and is assigned as the cardholder for a directorate/department. This role has additional responsibilities that are outlined in section 4.0 of the Travel Card Policy and Procedures
  • Department TCards should only be used for pre-authorized SLAC travel-related purchases for new hires, visitors, sponsored guests, faculty (non-CWR-SU employees), students (non-CWR-SU employees), postdocs (non-CWR-SU employees) and fellows  

TRAVEL CARD INFO

  • Open to All Employees: All individuals listed as SLAC employees in the SLAC Directory are eligible to apply for the SLAC Travel Card.
  • Two Types of Travel Cards: Employees can opt for individual travel cards, while SLAC department administrators have the option of department cards. All charges on TCards are recorded in Concur.
  • ID Theft Protection: Eases and simplifies your travel experience. Find further information in the Mastercard Guide to Benefits for Commercial Cardholders.

JPMorgan Chase now supports cardholder fraud alerts directly to cardholders via text message, email, or phone call to alert SLAC users of suspicious activity or attempted activity on their TCard. Cardholders can sign up to receive a mobile SMS text message, an email, and/or a phone call when there’s suspected fraud on the account. Cardholder alerts notify the cardholder of suspicious activity and offer a quick method to validate transactions. 

To enroll, visit ccalert.jpmorgan.com and follow these steps:

  1.  Enter the commercial card account number and billing zip code.
  2. Add your alert device(s).
  3. Enter your contact information.
  4. Confirm your enrollment in text, email, or voice alerts:
     
  • For SMS text alerts, you will receive a text message. Simply reply “AGREE” to complete your enrollment.
  • For email or voice alerts, after you enter your contact information, you’ll see your
    enrolled alerts populated at the bottom of the page.

 

JPMorgan Chase Commercial Card Services Phone Numbers 
  • U.S. Canada 1-800-316-6056
  • International 847-488-3748 

 

If you have questions about the cardholder alerts, please call the number on the back of your card.

Supervisors should assign the training course, TCT101 (Travel Card Training), as Mandatory to the traveler in the SLAC Training Portal.

The tables below outline the timing of when Concur sends reminder messages regarding unreconciled TCard transactions and unsubmitted expense reports, as well as the corresponding action that will be taken by the Travel Office.

NOTE: Personal card use exceptions shall not be approved by SLAC Travel solely on the fact that a travel card has been suspended for unreconciled transactions 60 days or older.

Level

Trigger

Concur 

Warning

Travel Team Action

1

TCard transaction  >20 days 

and not attached to an 

expense report

Yes

 

2

TCard transaction   >30 days 

and not attached to an 

expense report

Yes

 

3

TCard transaction  >45 days 

and not attached to an 

expense report

Yes

 

4

TCard transaction   >50 days 

and not attached to an 

expense report

Yes

Notification to Employee, 

cc Supervisor & Business Manager warning 

that employee's TCard is subject to 

suspension if transaction is not reconciled.

5 

TCard transaction >60 days 

and not attached to an 

expense report

Yes

Expenses claimed will be tax-reportable 

and TCard will be suspended.

 

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LevelTrigger

Concur 

Warning

Travel Team Action

1

Expense report submitted 

> 10 days from Trip End Date

Yes

 

2

Expense report submitted 

> 30 days from Trip End Date

Yes

 

3

Expense report submitted 

> 45 days from Trip End Date

Yes

Notification to Employee, 

cc Supervisor & Business Manager 

warning that employee's Tcard is 

subject to suspension if expense 

report is not submitted.

4

Expense report submitted 

> 60 days from Trip End Date

Yes

Expenses claimed will be 

tax-reportable and TCard 

will be suspended.

For any changes to your Travel Card profile, including card status (Close, Suspend, or Active) or Temporary Limit, please email travel@slac.stanford.edu.